SORI Return Policy

 

Return Policy (7 days from delivery date)

If for some reason you are not happy with your purchase

  • Please notify customer service at info@hipsilver.com immediately.
  • You may return an item within 7 calendar days from the delivery date.  Refund will be returned to your original method of payment. 
  • HipSilver will issue you an emailed printed return label
  • Item must be returned in original shipping condition with tags attached.
  • items returned for any reason beyond a defective flaw, shipping charges will be covered by customer

Defective returns

  • Accepted for exchange
  • Please notify customer service at info@hipsilver.com immediately upon receipt.
  • Upon confirmation, please return defective item in its original condition with tags attached.
  • HipSilver will issue you an emailed printed return label.
  • Upon receipt of defective item, it will be replaced and reshipped  promptly.

SORI wants to make sure every item sent is in the best possible condition.