SORI Return Policy

 

Return Policy (7 days from delivery date)

If for some reason you are not happy with your purchase:

  • Please notify customer service at info@hipsilver.com immediately.

  • You may return an item within 7 calendar days from the delivery date. Refund will be returned to your original method of payment.

  • HipSilver will issue you an emailed printed return label.

  • Item must be returned in original shipping condition with tags attached.

  • items returned for any reason beyond a defective flaw will have shipping charges covered by the customer.

Defective returns:

  • Accepted for exchange

  • Please notify customer service at info@hipsilver.com immediately upon receipt.

  • Upon confirmation, please return defective item in its original condition with tags attached.

  • HipSilver will issue you an emailed printed return label.

  • Upon receipt of defective item, it will be replaced and reshipped promptly.

SORI wants to make sure every item sent is in the best possible condition.